ST. LOUIS — Panera Bread, a titan of the American fast-casual dining sector, has officially announced a significant leadership transition that underscores its aggressive ambitions for the coming years. On August 13, 2026, the company confirmed that Andrew Rebhun, a seasoned marketing executive with a track record of driving growth at high-performance food brands, will join the company as Chief Marketing Officer (CMO) effective August 17.

Rebhun’s appointment comes at a pivotal moment for Panera as it navigates a post-pandemic landscape defined by digital transformation, shifting consumer loyalty, and an increasingly competitive "value-plus" market. Reporting directly to Panera Bread CEO Paul Carbone, Rebhun will take the helm of a sprawling marketing apparatus that includes brand creative, digital infrastructure, loyalty programs, and media innovation.

Main Facts: A New Architect for a $7 Billion Vision

The hiring of Andrew Rebhun is widely viewed by industry analysts as a tactical "poaching" of talent from one of the industry’s most successful recent performers. Rebhun joins Panera following a highly successful three-year tenure at Cava, the Mediterranean fast-casual chain that has frequently outperformed the broader restaurant sector since its IPO.

At Panera, Rebhun’s remit is comprehensive. He is tasked with overseeing:

  • Brand and Creative Strategy: Refreshing the Panera identity to resonate with a younger, more digitally native demographic.
  • Digital and Loyalty: Enhancing the MyPanera loyalty program, which remains one of the largest in the industry, and optimizing the digital ordering experience.
  • Media Innovation: Leveraging emerging platforms and creator partnerships to drive brand awareness and frequency.
  • Growth Strategy: Aligning marketing efforts with the company’s "Panera RISE" transformation plan.

The transition follows the departure of Mark Shambura, who served as CMO during a period of significant menu evolution and the launch of the brand’s current "It Just Meals Good" campaign. Shambura is set to exit the company later this month, leaving a foundation that Rebhun is expected to build upon rapidly.

Panera Bread hires CMO from Cava as transformation work continues

Chronology: The Making of a Marketing Powerhouse

To understand the weight of Rebhun’s appointment, one must look at the trajectory of his career, which has spanned some of the most influential names in the Quick Service Restaurant (QSR) and fast-casual categories.

The McDonald’s Foundation

Rebhun’s career was forged at McDonald’s, where he held several senior marketing roles. During his time with the Golden Arches, he was exposed to the complexities of global supply chains, massive media spends, and the necessity of maintaining brand consistency across thousands of locations. This experience provided him with a "big-box" perspective that is essential for a brand of Panera’s scale.

The El Pollo Loco Turnaround

Following his tenure at McDonald’s, Rebhun served as the CMO of El Pollo Loco. It was here that he began to develop a reputation for integrating digital innovation with traditional brand storytelling. He was instrumental in modernizing the brand’s digital footprint, a move that proved vital as the industry shifted toward mobile ordering and third-party delivery.

The Cava Renaissance

In 2021, Rebhun joined Cava as Chief Marketing and Experience Officer. His arrival coincided with a period of explosive growth for the Mediterranean chain. Under his leadership, Cava managed to achieve industry-leading same-store sales growth despite maintaining what many considered a "frugal" marketing budget compared to its competitors. Rebhun focused on the "experience" aspect of the brand, ensuring that the digital journey was as seamless as the in-restaurant one. His departure leaves Cava searching for a successor who can maintain the momentum he helped generate.

The Panera Transition (August 2026)

With his move to Panera, Rebhun completes a journey from legacy QSR to high-growth fast-casual, now landing at a brand that sits at the intersection of both. His official start date of August 17, 2026, marks the beginning of a new chapter for the St. Louis-based chain.

Panera Bread hires CMO from Cava as transformation work continues

Supporting Data: The High Stakes of the "Panera RISE" Strategy

Panera’s decision to bring in new marketing leadership is not merely a routine executive shuffle; it is a necessity driven by the company’s ambitious "Panera RISE" transformation strategy.

The $7 Billion Target

Panera has publicly stated its goal to reach $7 billion in systemwide sales by 2028. To achieve this, the company needs to find new avenues for growth beyond traditional footprint expansion. This involves:

  • Increased Frequency: Moving the average customer from a monthly visitor to a weekly one.
  • Daypart Expansion: Strengthening the brand’s dinner and afternoon snack offerings to complement its dominant breakfast and lunch business.
  • Menu Innovation: Continuing the "New Era" menu overhaul that focuses on core categories like soups, salads, and sandwiches while eliminating lower-performing items.

The Loyalty Edge

Panera currently boasts one of the most robust loyalty programs in the food industry, with the MyPanera program serving as a primary driver of transactions. However, as competitors like Chipotle and Starbucks continue to refine their data-driven marketing, Panera requires a CMO who can turn raw data into personalized consumer experiences. Rebhun’s success with Cava’s loyalty integration makes him a natural fit for this challenge.

Marketing Spend vs. Efficiency

The fast-casual sector has seen a shift in how marketing dollars are allocated. While Panera has recently experimented with high-profile creator partnerships (such as the recent collaboration with Jake Shane), the industry is moving toward "efficiency-first" marketing. Rebhun’s history of delivering outsized results with lean budgets at Cava suggests that Panera may be looking to optimize its ad spend while increasing its cultural relevance.

Official Responses: Leadership Weighs In

The internal sentiment regarding Rebhun’s appointment is one of high expectations and strategic alignment.

Panera Bread hires CMO from Cava as transformation work continues

CEO Paul Carbone expressed significant confidence in Rebhun’s ability to navigate the complexities of the current market. "[Rebhun’s] extensive expertise in the restaurant industry and focus on brand building, customer engagement, loyalty and growth strategy will be invaluable as we continue to transform our business," Carbone said in an official statement.

The company also took the opportunity to acknowledge the contributions of the outgoing CMO, Mark Shambura. In the press release, Panera highlighted Shambura’s role in the "Panera RISE" strategy and his work in evolving the brand’s menu. Shambura’s tenure was characterized by a return to "cafe-focused" marketing, emphasizing the dine-in experience through the "It Just Meals Good" tagline.

While Rebhun has not yet issued a detailed roadmap, sources close to the executive suggest his initial focus will be on a "digital-first" audit of the brand’s current touchpoints, seeking to bridge the gap between the physical cafe experience and the mobile app interface.

Implications: What This Means for the Fast-Casual Industry

The move of Andrew Rebhun to Panera Bread is a "bellwether" event for the restaurant industry, signaling several broader trends:

1. The "Experience" Economy

By hiring a leader who held the title of "Chief Experience Officer" at his previous stop, Panera is acknowledging that marketing is no longer just about advertisements; it is about the entire customer journey. From the moment a user opens the app to the moment they finish their meal in a cafe, every touchpoint is a marketing opportunity. Rebhun is expected to break down the silos between "digital operations" and "creative marketing."

Panera Bread hires CMO from Cava as transformation work continues

2. The War for Gen Z and Alpha

Panera has traditionally skewed toward an older, suburban demographic. However, to hit the $7 billion sales target, the brand must capture a larger share of Gen Z and Gen Alpha consumers. Rebhun’s success in making Cava a "cool," aspirational brand will be put to the test as he attempts to do the same for a brand that is nearly 40 years old. We can expect more "creator-led" campaigns and a heavier emphasis on social commerce.

3. Consolidation of the "Value" Narrative

As inflation continues to impact consumer spending habits, the "value" conversation has shifted. It is no longer just about the lowest price, but about the "best" experience for the price. Panera’s recent "mix-and-match" value menu is a step in this direction, but Rebhun will likely look to deepen this narrative by focusing on the quality of ingredients and the "wellness" aspect of the brand—a playbook he mastered at Cava.

4. Competitive Pressure on Peers

Rebhun’s departure from Cava leaves a void at a major competitor, while his arrival at Panera puts pressure on other players like Sweetgreen, Chipotle, and even Starbucks. If Panera can successfully integrate Rebhun’s digital-first, high-efficiency approach, it could reclaim its position as the undisputed leader of the fast-casual category.

Conclusion

The appointment of Andrew Rebhun marks the end of an era of transition for Panera Bread and the beginning of an era of intended dominance. With a clear $7 billion target on the horizon and a "RISE" strategy that demands innovation, the company has placed its bets on a leader who understands the modern diner’s psyche. As Rebhun takes his seat on August 17, the industry will be watching closely to see if the "Cava magic" can be replicated on a much larger, bread-filled stage.